- 24/7/365
- Austin, TX
- Hermosillo, MX
- 800-844-3331
Grow With Allegro
Your Omnichannel Contact Center with Nearshore, 24/7/365 Sales, Customer Service & BPO Support Solutions
Trusted
Clients
M
DTC Sales
Converted
Years of
Experience
+
DTC Seminars
Conducted
Know Your Customer
Our mission is to bring you closer to your customers and to help you grow your business.
What Makes Allegro Different? Best in Class? Your Partner for Success?
OUR PEOPLE
Our team of dedicated agents are highly trained and armed with the latest tools to resolve issues and convert sales. Not only are our agents dedicated employees to your business, they are dedicated to your growth and success.
OUR SERVICES
From sales to strategy to customer management, Allegro's end-to-end suite of customizable service solutions allow your brand to scale quickly and efficiently. Let us show you what the Allegro difference is all about!
OUR TECHNOLOGY
Level the playing field with Allegro's enterprise level technology services and tools for small and mid level companies. Allegro is your partner in growth, offering a full spectrum of omnichannel sales and support with business intelligence and AI-driven industry solutions.
OUR PERFORMANCE
The driving force at Allegro is continual improvement. By aligning our goals to your goals, our team strives for your business success. We back this up with detailed data and reporting to help your business gain valuable insights to help you make informed business decisions.
OUR PEOPLE
Our team of dedicated agents are highly trained and armed with the latest tools to resolve issues and convert sales. Not only are our agents dedicated employees to your business, they are dedicated to your growth and success.
OUR SERVICES
From sales to strategy to customer management, Allegro's end-to-end suite of customizable service solutions allow your brand to scale quickly and efficiently. Let us show you what the Allegro difference is all about!
OUR TECHNOLOGY
Level the playing field with Allegro's enterprise level technology services and tools for small and mid level companies. Allegro is your partner in growth, offering a full spectrum of omnichannel sales and support with business intelligence and AI-driven industry solutions.
OUR PERFORMANCE
The driving force at Allegro is continual improvement. By aligning our goals to your goals, our team strives for your business success. We back this up with detailed data and reporting to help your business gain valuable insights to help you make informed business decisions.
Looking for a First-Class Contact Center?
Solutions
OMNICHANNEL CUSTOMER SUPPORT
HELPING YOUR CUSTOMERS WHERE, WHEN & HOW THEY CONNECT →
In today's digital world, consumers expect to communicate across their preferred platforms. We meet your customers where they are and when they want to communicate. Whether via phone, chat, SMS, email, or social media, our agents are standing by 24/7/365.
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DIRECT TO CONSUMER SALES
WHY THEY BUY & WHY THEY DON’T→
Whether you’re just now delving into the digital landscape or an established business looking to invest in your DTC business e-commerce channel, you need complete control over your brand’s online presence.
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BUSINESS PROCESS OUTSOURCING
QUICKLY SCALE-UP WITHOUT ADDING INFRASTRUCTURE OR STAFF →
Whatever your business needs may be, partnering with Allegro for your BPO requirements allows your business greater operational flexibility. Our culturally aligned nearshore pool of talent paired with the latest innovative technological resources at affordable rates helps streamline your process and enables your company to stay ahead of the competition.
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LEAD GENERATION
QUALIFY, SELL AND SUPPORT EVERY LEAD →
Our team of experts will work with you to find the best solution for your needs and budget. Whether it’s inbound or outbound, we make sure your campaign is running smoothly and efficiently. Our lead generation services are perfect for companies looking to grow their business through new customers. We can either advertise to bring leads into your funnel or manage campaigns that you have running.
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B2B SALES
REACH DECISION MAKERS, DEVELOP A RAPPORT & CLOSE SALES →
Your sales team is the lifeblood of your business. Equip them with all the tools necessary to drive sales, build pipelines, and make them more efficient. Partnering with Allegro to grow your B2B sales helps you increase your business and revenue without adding staff or overhead.
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DRTV SERVICES
DIRECT RESPONSE ACADEMY, OUR SISTER COMPANY, IS READY TO HELP LAUNCH OR IMPROVE YOUR DTC PROJECT →
With over 30 years of DRTV experience, we have helped countless companies reach their target audience. With our expertise in all aspects of DRTV, we offer more than just great rates; we also provide expert advice based on years of hands-on experience in the industry. From script to screen, we can help launch and manage your campaign.
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DATA & REPORTING
AI TOOLS GIVE YOU REPORTING AND DASHBOARDS, BRINGING DATA FAST AND EXACTLY TO YOUR SPECIFICATIONS →
Good data is essential to any business. Our business-tailored custom reports help your business gain valuable insights to help you make informed business decisions that accelerate sales and growth.
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AMAZON HELP DESK
KNOW YOUR AMAZON CUSTOMER LIKE NEVER BEFORE AND HAVE A TICKETING SYSTEM JUST FOR AMAZON →
Online sellers know that Amazon is an invaluable partner, capturing over 40% of all e-commerce transactions. Let us help you capture your share of sales. From product listing to order support or responding to consumer questions, we know how to help you succeed on Amazon. With Allegro Response, your success is our success!
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COLLECTIONS
A COMBINATION OF DEBT RECOVERY & BRAND SENSITIVITY →
Help your customers get back on track and recover lost income with Allegro's collection team. Our collections team is trained in the skills necessary to collect the largest possible percentage of each outstanding debt.
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NONPROFIT FUNDRAISING
EMOTIONAL INTELLIGENCE & SALES EXPERIENCE INCREASES DONOR CONTRIBUTIONS →
Telefundraising is an essential fundraising tool for any non-profit. Our culturally aligned, nearshore team understands the delicate nature of fundraising and is ready to represent your organization’s core values and help you reach your non-profit organization financial goals.
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APPOINTMENT SETTING
NEVER MISS A POTENTIAL CLIENT WITH 24/7/365 APPOINTMENT SETTING →
Never miss out on potential clients again. Our 24/7/365 team is always on and ready to fill in your schedule so you can get back to your business.
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RETENTION MARKETING
CUSTOMER SERVICE AGENTS TRAINED IN SALES, SAVING SALES, AND BENEFITS OF YOUR PRODUCTS →
Did you know that customers who have been retained are worth four times as much on average than their first purchase? Talk to us about customized, data-driven strategies to increase your customer lifetime value.
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BRANDING & MARKETING INSIGHTS
COMMUNICATION WITH YOUR CUSTOMERS THAT IS RETRIEVABLE AND VALUABLE FOR YOUR MARKETING TEAM →
With more data points and business tailored reports, Allegro Response helps you conquer the limitations of spreadsheets. We consolidate more key performance indicators, transforming your data into valuable brand and marketing insights so you can make informed decisions based on real data, not speculation.
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SOCIAL MEDIA MONITORING
YOUR CUSTOMERS ARE TALKING ONLINE - HELP THEM AND INFLUENCE THE NARRATIVE →
Experts believe that customer service interactions on social media will increase by 40% in 2021 alone. Protect your online branding and stay ahead of the curve with our social media monitoring services.
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Pick and choose the solutions that are right for you, or talk with one of our representatives about cusomizable solutions for your business.
Our Technology & Tools
Don’t invest hundreds of thousands – we’ve built Enterprise Technology for small to medium size businesses at affordable pricing.
BUSINESS INTELLIGENCE TOOLS
With Allegro's suite of business intelligence tools, our end-to-end software makes sense out of your data and turns it into priceless insights and processes that improve customer retention and sales.
AI/BOTS & INTELLIGENT VIRTUAL AGENTS
Sophisticated, AI-powered chatbots and virtual agents can quickly and efficiently resolve common issues and answer questions around the clock.
SPEECH ANALYTICS
Extract crucial data from customer voice communications with Speech Analytics. Leverage this technology to analyze vital audio data, identify patterns, and improve service and selling interactions.
INTERACTIVE VOICE RESPONSE
Decrease call times, improve call satisfaction, and get customers to their desired resolution quickly with customized Interactive Voice Response.
ROBOTIC PROCESS AUTOMATION
Business opportunities never sleep, and neither does our AI. Use customized machine learning to automate customer service tasks and circumvent consumer and tech issues.
We Provide The Solutions to Grow Your Business
Our clients’ needs are constantly changing, so we continually seek new and better ways to serve them. To do this, we have implemented the latest in customer support technology and pair it with highly trained, fully-integrated teams of outstanding people who will help your business grow.
Greg Sarnow
company founder
Integration & Support Across These Channels & Many More
Client Testimonials
Read Our Latest Insights
Allegro is always investing in the latest technology and education to help improve our business processes and yours.
