contact center

I Want a Great Contact Center – Now How Do I Find One?

As a brand marketer or owner, does this sound like you? “I have a great product line, and my sales confirm that our customers want what we offer. But I want to sell more of my products to a broader demographic with the most possible profit.”  We have heard similar concerns from many marketers just […]

Direct Response Campaigns Need Proven Experience

Companies deeply entrenched in selling consumer products and services in retail are often times ill-equipped and rudely awakened when considering direct response. The direct-to-consumer approach demands a completely different skill set and infrastructure to succeed. Yet, the rewards direct response marketing offers and the short time it takes to achieve critical mass awareness using direct […]